Política de envío

Thank you for shopping.This policy explains how we ship your order, what it costs, and what to expect after you buy.

How we ship

MortalHoodie is a dropshipping store. We work with suppliers who ship your order directly to you from their warehouses, mostly overseas. This keeps our prices low, but delivery takes longer than from a local shop.

Delivery times

Processing: 1 to 5 business days before your order ships.

Delivery: usually 10 to 25 business days after it ships.

Sometimes longer: during busy periods (November, December, holidays) or customs checks, delivery can take up to 40 days.

These are estimates, not guaranteed delivery dates.

Gifts and Christmas

If you are ordering a gift, order early. For the best chance of delivery before Christmas, order by November 15. We cannot guarantee delivery by any specific date.

Shipping costs

Shipping is free on all US orders. Shipping costs for other countries are shown at checkout. Orders outside the US may be charged import taxes, duties or customs fees on arrival. These are paid by the customer.

Tracking

You will get a tracking number by email once your order ships.

Tracking can take up to 7 days to show updates. Orders with more than one item may arrive in separate packages on different days.

Your address

Please check your address before you pay. We ship only to the address entered at checkout, and it cannot be changed after 24 hours. If a package comes back because the address was wrong or incomplete, you pay for reshipping.

Delays outside our control

Customs, weather, carrier problems and holidays can delay packages. We are not responsible for these delays, but we will always help you track your order.

Questions?

Contact our team at scorpionhoodie@outlook.com or use the contact details in our contact information policy.